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Publisher: Crisp Learning [ All ]

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  Title Copies
Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer (Crisp Fifty-Minute Books) 
Edition: 4 
Year: 2000 
ISBN: 1560525991 
ISBN 13: 9781560525998 
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The Business of Listening: A Practical Guide to Effective Listening (Crisp Fifty-Minute Series) 
Edition: Third 
Year: 2001 
ISBN: 1560525908 
ISBN 13: 9781560525905 
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